December 15, 2018

My name is Michael Horan and I have been in the information technology business for 31 years covering a vast number of roles from technical support, IT manager, IT director to presales and post sales. I have been employed by healthcare, financial and manufacturing companies to provide a wide range of technical services.

In my career I have managed healthcare companies, several financial datacenters worldwide and manufacturing facilities within the United States. I have extensive background in identifying and implementing technical solutions that enhance client efficiency and productivity. I also have outstanding pre and post-sales support skills using my strong communication, presentation, and technical knowledge allowing the client to feel comfortable in asking the correct questions about products and technology.

I have always been able to establish and maintain excellent relationships with clients and coworkers at all levels. My professional skills include:

  • Software and hardware implementation and support.
  • Vendor negotiation.
  • Network infrastructure and security.
  • Software and hardware security.
  • Solution delivery.
  • Management
  • Presales and Post Sales Support.
  • Client management presentations onsite or WebEX.
  • Documentation and demo
  • preparation for sales team.
  • Determining client business requirements and presenting those requirements to the team.
  • RFI/P/Q’s submissions.
  • Technical documentation for training workshops.
  • Training workshops for clients and in-office personnel.

My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligations requiring of any responsibility upon your company.